Contact Kathryns Collections

This product ships to all countries. Shipping fees will be automatically calculated for this product at checkout.

Kathryns Collections Refund Policy

We, of course, hope that you are very happy and satisfied with the products

we ship to you. All handmade products are ordered by risk of the consumer as

all due diligence has been made by the seller to best represent the product

through photograph(s) and details represented in the posting on the site as

accurately as possible. If you have any concerns/questions about the

handmade product, we would suggest that you send an email to

bluebonnetfields@gmail.com with QUESTION ON PRODUCT in the subject line. Any

slight deviation of size or variation of this is only from the photography

itself and/or one's own interpretation of what slight variation of color,

size, etc. (for example, if something is described as a painting with

oranges, yellow, and red; the painting is accepted at the point of sale as

is, despite one's interpretation of what red should be, for example). As

such, handmade products are sold as is. If some reason that you are unhappy

with the non-handmade products within 3 days of receipt of said product, you

must send an email to bluebonnetfields@gmail.com with REQUEST FOR RETURN

written in the subject line, along with a photograph of the product and a

detailed explanation of the reason(s) for dissatisfaction of the product so

that we can more fully understand the reason(s) for dissatisfaction and learn

how we can better server our customers. In that case, you would need to

consult with the manufacturer of the product sold. Putting in REQUEST FOR

RETURN in the subject line, allows us to promptly identify and review your

request. At that point in time, every reasonable request will be taken into

consideration for returning a defective product, and a confirmation number

and address to ship the defective product to will be provided, although

please note that all products are tested prior selling, unless the package is

packaged and sealed by a manufacturer. If the product is packaged and sealed

by a manufacturer, we shall provide you with instructions on returning to us.

We do not accept returns of products that were packaged and sealed by the

manufacturer and opened by the consumer. Shipping costs will be that of the

consumer of the goods purchased. All confirmed and authorized returns must

be shipped in as good or better of a packaging that the products was

received. Refunds will be based solely on the cost of the product, excluding

any cost of shipping from the customer (customer has responsibility of paying

for the return of the confirmed and authorized return product) to the

company and excluding any shipping/handling costs incurred by the company

within thirty (30) days of the receipt of the returned product to the

company. Because there is a three (3) day right to request of return, no

refunds shall be provided to the consumer after sixty (60) days after the

receipt of the purchase of the product by company, considering time

allowances for shipments from the company to the customer and customer to the

company. of course, if you are happy with the product, we would love any and

all positive feedback on our store site as well. If exchanges are possible,

those will be offered at the receipt of the REQUEST FOR RETURN/EXCHANGE is

made through the email. Everything mentioned above applies insofar as

including, but not necessarily limited to, obtaining a confirmation number in

return for the return shipping instructions, quality of return packaging,

etc. Reminder, all costs of shipping back and forth will be presumed by the

customer, even in an exchange process. Feedback is always appreciated to let

us know how we are doing and/or suggestions of products that you would like

to see being offered and sold through our site.