The Secret to Building Better Relationships in Business and in Life
With some people, you just click. The connection is quick and easy. Communication flows. You can tell them anything and they know just what you mean. When you connect in this way, you feel understood and accepted for who you really are. You "get" these people and they get you.
We think of this connection as an instantaneous thing, something that either happens or doesn't. Not so, says author Dr. Rick Kirschner. This connection isn't a magical phenomenon; it's a communication skill that can be learned with specific steps and techniques. Based on the author's three decades of experience as an interpersonal communication expert, How to Click with People will show you how to:
Recognize and respond effectively to the four basic communication styles everyone uses;
Speak the same language as the person you're talking to, whether emotional or intellectual;
Connect in a digital age ruled by e-mail and social media
