Contact Kismet Crown Gift Items

Kismet Crown Gift Items Refund Policy

Kismet's Guarantee: Every product you buy from kismet crown gift items must be free of defects or you may return it immediately for replacement. Product measurements may not be exact. Sizes shown are close approximations. Photographs are of the products available at the time of printing. Products may be updated and models of equal or better value may be substituted. Product descriptions on packaging may vary slightly from the actual product because of updating, or because several models of a product are packaged in one style box. Prices and items are periodically subject to change. We reverse the right to correct typographical, descriptive and photographic errors. Orders based on incorrect information are subject to cancellation.

Kismet Crown Gift Items agrees to ship within 2 business days of your purchase. Domestic standard shipments are expected to arrive within 5 to 10 business days after shipping.

For Refunds/Returns; Please contact our Customer Services Department with issues regarding refunds or returns. We will provide you with options and assist you any way we can. If you have received a product in damaged condition, we will send a replacement or refund at our discretion. Shipping Fees Are Not Refundable. Please notify us within 3 days of receipt of your damaged item for a Return Authorization Number. We will Not accept unauthorized returns. Items must be returned in their original box. Any damage that occurred After the items has been used is Not returnable to us. If you are simply not satisfied with your purchase and wish to return the item for a refund, please contact us within 3 days of receipt. A Return Authorization Number must be issued by our return department before any returns will be accepted. Please be aware that non-defective merchandise refunds will be the sum of the original price paid, less all shipping and handling fees and a 30% restocking fee. We are not responsible for the cost of return shipment. All refunds will be issued by the same means of payment (i.e. We Do Not issue the refund in the form of a check if the original payment was made with Pay Pal). Non-defective merchandise and packaging must bear no marking or otherwise defaced upon receipt by Kismet Crown Gift Items.

Exchange: All items are inspected for damage prior to shipment. If any damage occurs, please notify us within 3 days of receiving the damaged item. You must provide photographs of your damaged item in order to file a claim. Please allow two weeks for damaged item claims to be processed. Any claim filed after 3 days of receipt of an item will be Refused.

All Returned Merchandise must be mailed to: Kismet Crown Gift Items
2106 West Pine Ave.
Enid, Oklahoma 73703




Contact Information: Kismet Crown Gift Items is open for business 7 days a week. Our customer service hours are from 10am to 6pm Monday through Thursday and 12pm to 8pm on the weekends. We offer several contact options; by phone at (785)207-6888, e-mail at kcgi@att.net, and by mail; to place an order, answer questions, or to solve a problem.