You may return your purchase within 30 days from the date of purchase for a refund of your purchase amount, minus a 15% restocking fee. Shipping costs cannot be refunded. To receive a refund on a return, please adhere to the following:

* All returns must be returned in a salable condition in order to receive a refund. For EyeEarn Kits, T-shirt must not have been worn, all stickers must be unused, etc.

* Opened consumable products or damaged products cannot be refunded.

* An SFI issued Return Merchant Authorization (RMA) number MUST be written on the outside of the return box. If there is no RMA on the box, the return will not be accepted and no refund will be issued. For an online RMA form you can print out and submit, see: https://www.sfimg.com/Reference/RmaForm.sfi.

* SFI is not responsible for refunding the shipping costs to either originally send or to return products. The customer is responsible for all shipping costs.

* Items received after the 30-day money-back guarantee are NON-refundable.

* A 15% restocking fee applies to all returns. This fee is calculated on the cost of the product(s) only.

* The online RMA MUST be filled out completely. The online form assigns a valid RMA number for you to write on the outside of the return box. The online RMA form can be found at: https://www.sfimg.com/Reference/RmaForm.sfi.

* All returns must be received at SFI at the address below on or before the 30-day, money-back guarantee expires.
SFI Marketing Group
c/o: Returns Department
5945 Cornhusker Hwy., Suite A
Lincoln, NE 68507

RMA's for Case Lot Purchases: For case lot returns, YOU MUST CALL our Returns Department at 1-877-848-8470. Our Returns Department is open Monday through Thursday from 9:00 AM to 1:00 PM CST. An RMA number will be given to you when you call if the return is acceptable.

All returns must be received at SFI at the address below on or before the 30-day, money-back guarantee expires.
SFI Marketing Group
c/o: Returns Department
5945 Cornhusker Hwy., Suite A
Lincoln, NE 68507

Damaged Shipments: Although every effort is made to safely secure and ship all packages, sometimes merchandise can be damaged during the shipping process. Merchandise damaged during shipping should be reported to TripleClicks.com Customer Care as soon as possible. You can access our TC contact page here:

http://www.tripleclicks.com/contact_us.php

Returns: The customer must contact TripleClicks.com Customer Care (http://www.tripleclicks.com/contact_us.php) for return authorization prior to returning any merchandise. Merchandise must be returned in saleable condition in order to receive credit. A 25% restocking fee will be applied to unauthorized returns. Product returns cannot be accepted after 30 days.

Back Orders: Every item carried is regularly in stock. Although every attempt is made to maintain inventory of each product offered, occasionally certain products may run out. In this event, the customer will be given an estimated time of availability and the choice of canceling the out-of-stock items, holding off shipment of the entire order until the product is available, or receiving a partial shipment of the in-stock items first, and the out-of-stock items when they are available. No additional shipping charges will be incurred by the customer for these partial shipments.

NOTES:
Refunds for Credit Card Purchases: If the product(s) were originally purchased with a credit card, a refund will be issued to the same credit card, less the 15% restocking fee and shipping and handling, within 30 days of the date of return.

Refunds for Check Purchases: If the product(s) were originally purchased with a bank draft or check, there will be a minimum of a 30-day waiting period before a refund check will be issued unless affiliate/customer provides a copy of the bank draft or check from his or her financial institution.

Compensation Plan Advancements: Any advancements from the SFI compensation plan, bonuses, or awards received as a result of these purchases will be reversed and the amount(s) deducted from the affiliate's refund. SFI may also charge back to a returning affiliates' upline any commissions, rebates, bonuses, or awards received or paid on product(s) returned by the affiliate.