You may return your purchase within 30 days from the date of purchase for a refund of your purchase amount, minus a 15% restocking fee. Shipping costs cannot be refunded. To receive a refund on a return, please adhere to the following:

* All returns must be returned in a salable condition in order to receive a refund.

* Opened consumable products or damaged products cannot be refunded.

* An SFI issued Return Merchant Authorization (RMA) number MUST be written on the outside of the return box. If there is no RMA on the box, the return will not be accepted and no refund will be issued. For an online RMA form you can print out and submit, see: https://www.sfimg.com/Reference/RmaForm.

* SFI is not responsible for refunding the shipping costs to either originally send or to return products. The customer is responsible for all shipping costs.

* Items received after the 30-day money-back guarantee are NON-refundable.

* A 15% restocking fee applies to all returns. This fee is calculated on the cost of the product(s) only.

* The online RMA MUST be filled out completely. The online form assigns a valid RMA number for you to write on the outside of the return box. The online RMA form can be found at: https://www.sfimg.com/Reference/RmaForm.

* All returns must be received at SFI at the address below on or before the 30-day, money-back guarantee expires.
SFI Marketing Group
c/o: Returns Department
8251 Northwoods, Suite 200
Lincoln, NE 68505

RMA's for Case Lot Purchases: For case lot returns, YOU MUST CALL our Returns Department at 1-877-848-8470. Our Returns Department is open Monday through Thursday from 9:00 AM to 1:00 PM CST. An RMA number will be given to you when you call if the return is acceptable.

All returns must be received at SFI at the address below on or before the 30-day, money-back guarantee expires.
SFI Marketing Group
c/o: Returns Department
8251 Northwoods, Suite 200
Lincoln, NE 68505

NOTES:
Refunds for Credit Card Purchases: If the product(s) were originally purchased with a credit card, a refund will be issued to the same credit card, less the 15% restocking fee and shipping and handling, within 30 days of the date of return.

Refunds for Check Purchases: If the product(s) were originally purchased with a bank draft or check, there will be a minimum of a 30-day waiting period before a refund check will be issued unless affiliate/customer provides a copy of the bank draft or check from his or her financial institution.

Compensation Plan Advancements: Any advancements from the SFI compensation plan, bonuses, or awards received as a result of these purchases will be reversed and the amount(s) deducted from the affiliate's refund. SFI may also charge back to a returning affiliates' upline any commissions, rebates, bonuses, or awards received or paid on product(s) returned by the affiliate.