Q: What is the Member Listings program?
TripleClick's program that allows you to easily list and sell unwanted items cluttering up your closets, attic, and garage for cash or for other products in the TripleClicks store.

Q: How can I participate?
Here are the five easy steps:

1. Register FREE as a TripleClicks Member.

2. Purchase some TCredits (for as little as 29 cents each) to use whenever you want.

3. List your items (each listing costs you just one credit).

4. Each time someone buys one of your items, we'll notify you with an e-mail so you can ship the item to the buyer.

5. Once delivery is confirmed, you get paid.

Q: Why should I list my items for sale at TripleClicks and not somewhere else?
Here are SEVEN big reasons:

1. We don't believe that selling something online should be complicated. Unlike some similar services, listing and selling items at TripleClicks is quick, simple, and easy.

2. TripleClicks listings don't expire. Many sites give you just seven days to list your item AND charge you whether your item sells or not. At TripleClicks, you can list your item for as long as it takes, without any additional fees.

3. We don't think you should get "nickeled and dimed to death" either. The cost to list an item at TripleClicks is as little as just 29 cents. There's no other cost of any kind if you spend your sales proceeds on other products at TripleClicks and only a nominal charge to receive your proceeds in cash. That's it. There are no hidden fees or "gotcha" charges.

4. TripleClicks is designed to give you the largest audience possible. When you list an item for sale at TripleClicks, the audience of prospective buyers is both local and worldwide.

5. At TripleClicks we really want to see your items sell...and sell fast. Hence, we give you ample room and features to present and describe your items—up to 700 words and up to three photos, all for the cost of just one credit (as little as 29 cents)!

6. We handle all payments for you, so you don't have to hassle with risky online transactions with strangers. TripleClicks facilitates a safe and secure transaction, as we act as an escrow between the buyer and seller, ensuring a smoother, reliable transaction in which you get paid and the buyer gets what he or she ordered. We also provide buyers with a wide variety of payment options, and more payment options means more sale opportunities for you.

7. TripleClicks is powered by SFI Marketing Group, one of the world's largest affiliate networks with over 100,000 affiliates in more than 190 countries around the world. SFI's thousands of affiliates are continually promoting TripleClicks and generating fresh, new prospective buyers.

Q: Where do I buy the credits?
Credits, in various bundle sizes, can be purchased HERE.

Q: How long will my listing run?
We will run your listings for as long as you want, at no additional cost to you. And because we're always adding new members to the site, the longer your item is listed, the better the odds of a successful sale.

Q. Do you guarantee that the items I list on TripleClicks will sell?
We can't GUARANTEE it, no, but as we mentioned above, we WILL continue to run your listings for as long as you want, at no additional cost. And we're always adding new members to the site, so the longer your item is listed, the better the odds of a successful sale.

Q: Are there any restrictions on the use of the TCredits I buy?
You can use your TCredits whenever you like. You can just buy your credits at one time. Then, whenever you list an item for sale--whether it's today, next week, or months from now--we'll automatically deduct one TCredit from your account. Simple and easy! Do note that your credits have a one-year expiration though, so don't buy more TCredits than you can use in a year.

Q: Can I get a refund on unused credits?
Within 30 days of purchase, yes.

Q: Besides the cost of the TCredit, is there a fee I must pay after I sell something?
That's up to you. Whenever a sale is confirmed, we'll deposit the sales proceeds into your member account. These proceeds will be immediately available for you to spend on any of the thousands of products and services at TripleClicks. That is, 100% of your sales proceeds are available for spending at TripleClicks. If you prefer instead to receive your sale proceeds as cash, there's just a small "cash out" fee (see below) that we'll deduct.

Q: What exactly are the cash-out fees?
We use a simple flat fee schedule, as follows:

- If your cash-out amount is less than $50, we'll deduct $2
- If $50 to $100, we'll deduct $3
- If $101 to $249, we'll deduct $5
- If $250 to $499, we'll deduct $7
- If $500 to $999, we'll deduct $15
- If $1,000 or more, we'll deduct $25

The above amounts are for electronic transfers of funds to either your PayPal account or TripleClicks MasterCard. If you require that a check be mailed to you, there is an additional $7 processing fee.

Q: If I prefer to cash out, how do I receive the cash?
You can receive your cash electronically via either PayPal or to a TripleClicks Debit MasterCard (SFI Affiliates can go to this page at the Affiliate Center to learn how to get their TripleClicks MasterCard). A third and final option is a mailed check. Note that there is an extra processing fee of $7 for checks, however.

Q: How long does it take to get cash?
Cash-out payments are processed every Thursday (once per week) or the following business day if Thursday falls on a holiday. If you've chosen to receive your funds electronically, you'll have access to your funds very quickly. If you've chosen to receive your funds by check, you'll, of course, have to wait for the check to arrive by mail.

Q: So I could sell an automobile for several thousand dollars on TripleClicks and pay as little as 29 cents (the cost of a credit) for the listing and there would be ZERO other charges to pay?
If you spent your proceeds at TripleClicks, that would be correct. And even if you chose to instead cash out, your total cost would be just the cost of the credit and a nominal $25 cash-out fee.

Q: Can I save up my earnings and cash out later to reduce the amount deducted?
Absolutely, yes.

Q: How will I know when a sale has occurred, to whom to ship my item, etc.?
Whenever one of your items is sold, we will immediately send you an e-mail notification. This notification will contain a link to a TripleClicks Web page. Click this link, log in, and you'll have complete information on which of your items was purchased and who the buyer is. From this Web page you'll also be able to print out a page with exact instructions for fulfilling the order. And, for your convenience, we also provide you with a packing list to print out and enclose in your shipment.

Q. How will I know when delivery has been confirmed and sales proceeds have been deposited into my account?
As soon as delivery is confirmed (either directly by the buyer or via shipment tracking), we'll deposit your proceeds into your TripleClicks member account. We'll then immediately send you an e-mail notification. This notification will contain a link to a TripleClicks Web page. Click this link, log in, and you'll arrive on a Web page providing you with the total amount of proceeds currently on your account. From here, you can select to receive your funds via PayPal, TripleClicks MasterCard, or check. Or, you can spend your funds immediately on any of the tens of thousands of products and services at TripleClicks.

Q. How does the buyer know I've shipped an item to him/her?
When we notify you of a sale, we will direct you to a TripleClicks Web page where you will enter the date and tracking number of your shipments. This then initiates a series of e-mails to the buyer, the first of which is a quick e-mail letting him or her know that the item has been shipped and is on its way from you.

Q: How will you know when delivery has taken place, so I can get paid?
After approximately one week (to allow time for transit), we will send the buyer a series of up to three e-mails asking him or her to confirm satisfactory delivery by clicking a link in the e-mail. Once the buyer has clicked this confirmation link, we deposit your proceeds into your member account.

Q: What if the buyer doesn't confirm delivery?
This is why we strongly recommend that you ship your product using a service (such as UPS or FedEx) that has delivery confirmation/tracking. In most cases, our system will receive a confirmation of satisfactory delivery directly from the buyer (see previous FAQ). But If the buyer fails to confirm delivery, we will confirm it via the tracking number you provided.

Q: So I could not get paid if I don't use tracking?
That is possible. If a tracking service is not utilized, there will be no means available to 100% confirm a delivery. In most cases, confirmation can be gotten from the buyer, but it's best to be safe and use a service with tracking.

Q: Why not just use the tracking number exclusively to confirm deliveries? Why first try to get confirmation from the buyer?
First of all, some sellers may not wish to bother with sending their shipments using tracking. Secondly, we not only want to confirm delivery, but SATISFACTORY delivery. Only the buyer can tell us this. Finally, confirmation via tracking number is more cumbersome and overhead intensive and, hence, would require higher costs for listings.

Q: Can I forego shipping entirely and just sell locally?
Of course, you'll greatly decrease your pool of potential buyers, but yes, you can just sell locally. Simply check the "local only" box when you list your item.

Q: How are payments handled on a local sale?
On a local sale, the customer will pay you directly when they pick up the item from you. You keep 100% of the sale price; Tripleclicks is not involved in the transaction.

Q: How can prospecitve local buyers find my listings?
They can use the local availability filter in our search engine. We also include a "LOCALife" panel on our homepage, which we populate with local offerings.

Q: How much room do I get to describe the items I want to sell?
We want to see your items sell...and sell fast. Thus, we give you ample room and features to present and describe your items—up to 700 words and up to three photos, all for the cost of just one credit (as little as 29 cents)!

Q: Do buyers send payments to me for items I sell at TripleClicks?
No. TripleClicks handles all payment processing on your behalf.

Q: Why not just allow buyers to pay the seller directly?
With TripleClicks handling the payment, numerous payment options can made be available, and more payment options means more sale opportunities. More importantly, this method provides for a safe and secure transaction, as we act as an escrow between the buyer and seller. That is, with us handling "the middle ground," we can ensure a smoother, more reliable transaction in which the buyer gets what he or she ordered and the seller gets paid. Note that on direct local sales, payment is direct.

Q: Can we sell ANYTHING at TripleClicks?
There are, of course, certain restrictions. You can't sell fireworks, guns, or human organs for example. See our full list of restricted items HERE. Conversely, some items are much more viable for selling than others. Items that can be easily, inexpensively, and safely shipped worldwide will always be your best bet. Here are some examples to give you some ideas:

• Old jewelry
• CDs, DVDs, records
• Video consoles and games
• Collectables (coins, figurines, stamp collections, etc.)
• Toys that your older kids no longer play with
• Webkinz™ plush animals and Beanie Babies™
• Vintage clothing and accessories
• Tools and tool sets
• Electronic gadgets
• Crafts and artwork
• Bedspreads, quilts, coverlets, etc.
• Unused or like-new pet products (leashes, bowls, toys, harnesses, etc.)
• Picture frames

Note that you can choose to offer local pickups (no shipping), if you don't want to hassle with shipping and/or you want to sell large items like bikes, cars, farm equipment, etc.

Q: Can I edit a listing after I've submitted it?
Yes. You can edit the price and the option of receiving lower-priced ("Make An Offer") offers. You can also upload a new or different photo for your listing. However, if after you've submitted a listing, you find an error you want to correct, you can submit a change request at our Customer Care page, and we'll do our best to make the correction for you as quickly as possible.

Q: What is the "Make An Offer" option?
Whenever you list an item, you have the option of checking a box stating you are willing to entertain lower-priced offers for your item. If checked, the details page for your item will include a "Make An Offer" button which, when clicked, allows potential buyers to submit a lower price they would be willing to pay for your item. Each time a potential buyer submits such an offer, we will immediately send you an e-mail with the price offered, and you will have the option to accept or reject. We then inform the potential buyer of your decision.

Note: You can publish your listing with or without the "Make An Offer" feature. If you choose to include it, you can remove this option at any time. Conversely, you can always add it later if you're not sure about employing it at the time of a listing.

Q: If someone makes an offer, are they committed to buying for that price they offered?

No. Once you accept an offer using the "Make An Offer" option, the person who made the offer still needs to actually purchase the item.

Q: I have a business that involves selling goods on the Internet. Can I use the Member Listings program to sell my goods on TripleClicks?
As the name suggest, the Member Listings Program is NOT designed for commercial sellers. You can find information about our E-Commerce Affiliate (ECA) program here.