Pricebenders™ is a section at TripleClicks.com that features live "penny auctions."
Pricebenders™ Auctions deliver brand new (and, occasionally, refurbished), brand name merchandise, gift cards, and more at prices that are far below typical retail. In fact, prices start at just $.01 (yes, just one cent!). With each bid received, the price increases by just one cent. The final bidder may then buy the item for the ending price (usually a fraction of the normal retail price). Check out our latest winners and the incredible deals being won HERE.
TripleClicks "TCredits" are used for bidding. TCredits are available in packs of 1, 10, 20, 50, and 200...and for as little as $.29 apiece. Note that TCredits can also be used for selling items on TripleClicks, participating in Eager Zebra games, purchasing products, downloading music, and more. Learn more about TCredits HERE.
Once you've got your TCredits, you're ready to start bidding. Be the final bidder and you win the item. It's that simple!
Special note: With Pricebenders™, even when you don't win the auction, you still win!...because for every bid, you earn 5 Member Rewards Points (MRP). MRPs can be redeemed on different TripleClicks products, services, and music downloads.
Each Pricebenders™ Auction also includes a "Pick The Price" (PTP) contest. Just correctly predict the final price of an auction--or be the closest if no exact picks--and you'll win a share of our daily PTP Zackpot and a nifty badge for your TripleClicks Homepage! Play for just one TCredit per entry/auction. No purchase necessary to win. Plus, each entry earns you 5 Member Rewards Points! Hundreds of chances to win weekly and there are no win limits. Click here to learn more and/or enter.
Need a TCredit to enter? You can enter our T-TIME Drawing, where, every hour, we give away 60 FREE TCredits to 30 lucky winners (720 winners each day!); become a WAVE3 Member to receive 5 FREE TCredits monthly; purchase TCredits for as little as $.29 each HERE; or you can have one FREE TCredit instantly added to your account by sending a postcard or letter to our offices. IMPORTANT! Limit one TCredit from postcard credited per customer per day. Please include your name and TripleClicks Member ID number or e-mail address.
Dept. Free TC
8251 Northwoods Dr, Ste 200
Lincoln NE 68505-3092
IMPORTANT: It's vital that you read all of our FAQs before you join any Pricebenders™ auctions. Make sure you understand how bidding works, as well as all restrictions, deadlines, etc., and Pricebenders Rules & Policies before jumping in.
Next, you need some TripleClicks "TCredits" to bid with. TCredits are available in paks of 1, 10, 20, 50, and 200...and for as little as $.29 apiece. Note that TCredits can also be used for selling items on TripleClicks, participating in Eager Zebra games, purchasing products, downloading music, and more. You can order TCredits HERE.
Once you've got your TCredits, you're ready to start bidding...which is as simple as clicking the "Bid!" button on one of our auction pages. Be the final bidder and you win the item. It's that simple!
Special note: With Pricebenders™, even when you don't win the auction, you still win!...because for every bid, you earn 5 Member Rewards Points (MRP).
Q: How do I know if I'm the high bidder?
A: Each time a bid is received, the auction panel will automatically change to display the username of the latest bidder. Note that bids can be coming in rapidly and you may not see your username appear every time you bid. If you just placed a bid and you see someone else's username appear, it probably means that person placed a bid a fraction of a second after you did. You can verify this by viewing the Bid Log located on the Auction Details Page. If you do not see your username on the Bid Log, you could be experiencing technical difficulties and you may wish to contact one of our Customer Care representatives for assistance.
Q: Can I see who is bidding on an auction?
A: Yes, we provide a Bid Log, which lists the usernames of the most recent 10 bids/bidders. The Bid Log is located on the Auction Details Page. If you are viewing an auction from the TripleClicks homepage, to get to the Auction Details Page, just click on the title of the item being auctioned.
Q: What does "WBF" mean in the Notes column of the Pricebenders Auction Schedule?
A: When you see "WBF" in an auction's Notes column, it means that it will be "Winner Bids Free" auction, and the winning bidder will receive all of his/her bids back upon completion of the auction.
Q: What does "1WA" mean in the Notes column of the Pricebenders Auction Schedule?
A: The term "1WA" in an auction's Notes column indicates a special auction open ONLY to bidders who have never won a Pricebenders auction before.
Q: What does "UP" mean in the Notes column of the Pricebenders Auction Schedule?
A: The term "UP" in an auction's Notes column indicates an auction for a product that has auctioned off for at least 95% off the retail price for the last five auctions (at least).
Q: I can't be around my computer 24 hours a day. Is there any way to have bids
placed when I'm not available?
A: Yes, under Bidding Tools in the sidebar, you can use Bid Assist and Bid Rescue to enter bids on your behalf. Activate them and these tools will instantly go to work to help you win auctions. Note: Bid Rescue is available for all live auctions. Bid Assist is available on SOME auctions (as follows): Bid Assist is available for Big Dog auctions. It is not available for 1WA and Junior auctions (auctions designed for new bidders). Other tiers designed for experienced Pricebenders bidders have a mixture of Bid Assist availability (some auctions will have it, some will not). See the Auction Schedule to identify specifically which auctions do not offer Bid Assist.
Q: I click the bid button, but nothing happens. What should I do?
A: Try restarting your Web browser. If that does not resolve it, try restarting your computer. Also, make sure you are using the recommended software and hardware specified below.
Q: What happens to the TCredits I've used in bidding if I don't win the item?
A: Using a TCredit for bidding on a Pricebenders auction means you are spending it, the same as if you used a TCredit for listing something for sale on TripleClicks or buying a song from the store or any of the other actions for which TCredits can be used.
Q: So I used TCredits to bid with, but if I don't win, I get nothing?
A: Even when you don't win the auction, you still win! Because for every bid you place, you earn 5 Member Rewards Points (MRP).
Q: Why not just return the TCredits to my account if I don't win?
A: That's simply not feasible. The whole reason that the winning price can be so low--often just a fraction of the retail price--is precisely because TCredits are spent on bidding. That's what pays for the products that are auctioned. Without this, this type of auction is not possible. If you are not comfortable with this type of auction, we recommend that you do not participate. Instead, you can use your TCredits on our many other products and available services.
Q: When does an auction end?
A: An auction ends when the auction clock hits zero (no time left), but the clock resets with each bid received. Hence, there's no way of knowing how long an auction will last. It will go on until only one bidder remains, who, of course, becomes the winner of the auction.
Q: I notice that the clock resets with each bid, but I also notice that the amount of time it resets to changes during the auction. Why is that?
A: Our auctions begin with a 30-minute countdown. As the number of bids increase, we decrease the clock time. This is done to speed up the auction and hopefully produce really great deals (ultra-low prices) for our members.
Q: Is there a listing of winners available so I can see the kinds of deals being won?
A: Yes, see our RECENT WINNERS page HERE.
Q: You say auction items are brand new or refurbished. How will I know if it's the latter?
A: Almost all of our auction items are brand new. If an item is refurbished, that will be clearly stated in its description.
- Read all the FAQs above so you're familiar with how Pricebender™ auctions work before you begin bidding.
- Observe auction activity for a while before jumping in.
- Before starting to bid on an item, determine your "bid budget" and then stick to it.
- Make sure you have purchased as many TCredits as you'll need for bidding. Running out of TCredits at the last moment could be costly!
- Watch the auction timer. If the counter almost reaches zero again and again before starting over, it means that there are probably not too many users bidding on that item.
- Fewer people generally bid on cheaper items. These auctions therefore give you your best opportunity for winning.
- Use the bidding tools (Bid Assist, Bid Rescue, and Bid Log) to increase your chances of winning.
- Timing is the key to winning.
CLICK HERE for more tips and strategies for winning Pricebenders™ auctions.
Q: How do I know if I'm the winning bidder?
A: If your username is displayed as the high bidder when the auction timer runs out, you've won. We also send you a quick e-mail to let you know. Additionally, a link to order the item you've won will now appear in the Pricebenders™ Auctions panel located on your "My Account" page.
IMPORTANT NOTE: You must claim any items won by purchasing them for the final bid price within 30 days. Items unclaimed after 30 days are forfeited.
Q: How do I receive items I've won?
A: On your "My Account" page, you will find a check-out link in the Pricebenders™ Auction section for any item you've won. Click this link and check out. As soon as your payment has been verified, the item will be shipped directly to you. For more information on shipping, see our "Shipping On Won Items" FAQs.
Q: What are the shipping fees on items I win?
A: Standard ground shipping is FREE on all auction items.
Q: How long does standard shipping take?
A: This will depend primarily on where you live. Within the United States, shipping will typically take no longer than 5-10 days. Outside of the United States, shipping can take 2-4 weeks and even longer in some instances. Please contact Customer Care if you have any questions about deliveries.
Q: Is 2-Day Air shipping or overnight shipping available?
A: Not at this time, but we may make these options available later.
Q: Where will TripleClicks ship to?
A: Unless explicitly noted otherwise, all auction items are available for shipping worldwide.
Q: Is there a limit to how many auctions I can win?
A: Yes, it works like this: For most products, we've set a specific limit of how often you can win that item. For the majority of physical items, the limit is once every 30 days. But there are also many other products, especially digital products, where the limit is once per day, five days, or ten days. And for products such as the 3-month TCredits subscription, the limit is one win per 90 days. Additionally, there are several types of products that are very similar, such as TCredits packs or iPads. For items like these, we've put them in GROUPS, and the win limit applies to any product in the group. Individual/group limits do not apply to Big Dog auctions. You can view win limits for a PriceBenders item in the sidebar on the item's auction details page.
Additionally, you can win no more than six (6) auctions in a seven (7)-day period and no more than 18 auctions in a 30-day period. TC members are also limited to winning two (2) WBF (Winner Bids Free) Pricebenders auctions in a 30-day period, with no more than one win every 10 days.
Q: What if I've reached the limit on the item I want to bid on?
A: You can wait until you're allowed to bid on it again (the number of days until you can do so will be displayed at the auction). OR, consider bidding on another item; we have numerous other great products up for bid every day with many more new items are on the way.
Q: Are the items that are auctioned brand new?
A: Yes, unless explicitly noted otherwise, all items auctioned are brand new and come with the full manufacturer's warranty.
Q: If an item turns out to be defective, what should I do?
A: Contact TripleClicks Customer Care. We want to make sure you are happy and we will work with you to resolve any such issues to your satisfaction. If a defect is apparent, we will take care of picking up the item at our cost for a return to our shipping department. After an inspection, we will contact you with our finding and let you know our recommendation for resolution.
Q: Can I return an item that I have won for a refund?
A: Yes, you may return a physical product won at Pricebenders auction within 10 days of receiving shipment. However, the item must be undamaged and returned in its original packaging. You must also include, with your return, your full name, address, and the reason for your return. Provided the product is received in satisfactory condition, you will be issued a refund payment of the amount paid (the final auction price). Note! The cost of any bids spent on the auction, as well as return shipping costs, are non-refundable. Please contact TripleClicks Customer Care if you require addition information or assistance with a return. Digital products won at Pricebenders auctions (i.e., TCredits, etc.) are not eligible for a refund.
Q: What kind of computer, etc. is needed to participate in Pricebenders™
A: You of course need at a least a basic computer, Web browser and an Internet connection. For the BEST experience, however, we recommend:
For computer hardware:
• A single or dual core processor with speeds of 1.6GHz or higher
• 1 Gigabyte of RAM or more
Note: Mobile devices are not yet fully supported
For your Web browser:
• Latest version of Firefox (http://getfirefox.com) or
• Latest version of Safari (http://apple.com/safari) or
• Latest version of Chrome (http://google.com/chrome)
We do NOT recommend Opera or Microsoft Internet Explorer.
For your Internet connection:
• Broadband or
• High Speed or
• DSL or
Shared access WiFI (such as found in hotels, airport, coffee shops, etc.) and mobile tethering (e.g. 3G) may not provide enough bandwidth. Dial-up is definitely NOT adequate.
Satellite Internet users may experience inconsistencies with the auction clock. Satellite Internet commonly has inherent latency or lag that is incompatible with the real-time nature of the auctions.
Q: How can I pay for TCredits and won items?
A: Depending on your country, TripleClicks offers different ways to pay, including: Visa, MasterCard, American Express, Discover, PayPal, and Check. To see what payment options are available for your country, log in and go to: https://www.tripleclicks.com/myaccount/payment_options.php. To access these options, simply choose the payment method you wish to use when you check out.
Q: Is it safe to make purchases at TripleClicks?
A: Yes. We use high-security Verisign encryption and other security features to ensure that your transactions at TripleClicks are always safe, secure, and private.