From The Desk Of WINIFRED V. Internet Marketer Friday 17 August Wise Up Soldier! Enough is enough! I have been getting hate emails from my prospects and customers because they accused me of not replying to their emails. A few of them even asked for refund and tried to do a chargeback. They thought I was a scammer who had ripped them off their hard earned money and did not deliver the products to them. The truth is I DID reply to ALL of their emails. However, some of the emails did NOT reach the recipients' inboxes. Sounds familiar? This Is The REAL Situation That We Are Living In Right Now Legitimate emails are wrongly getting blocked by spam filters. Due to the overwhelming spam problems, ISPs and email service providers have been extremely tough on blocking spam emails. It is good though BUT we are seeing now that even legitimate emails are wrongly being blocked. Imagine this: tick Customers swear and curse you because they claim that you do not send them the email download instructions. tick Your prospects or potential buyers reach your site and they seem interested in your product. But before that, they need to confirm with you something so they ask you some questions. You reply all their emails BUT somehow the messages do not reach their inboxes. Guess what? LOST SALES! -- LOST THEIR TRUST ON YOU! Imagine How Much Money You Have Lost Surely you don't want to find yourself in that situation do you? That is why you must NOT rely on emails. Instead you should use a customer support system so that messages are 'written and read' on the webpage instead of going through emails. But installing a customer support desk system can be a daunting task! You know something? I've been in your situation before. I can't wait to get started making money online but as I progress on all the necessary tasks step-by-step, there seems to be HUGE obstacles along the way. I realize that I need many scripts and softwares to run and manage my business efficiently and effectively. One of the much needed scripts is an ad tracking script. After buying the script, I need to learn how to install it. And since I have no clue on how to do it, I hired a programmer to do the task. Yes I heard you. Another chunk of bills flew out of my pocket... But the worse part is still not finished. There are many more scripts that I need to install and thus, if I don't pick up some skills in this area, my bank account will be doomed.. :-( You Don't Have To Go Through All The Suffering That I Have Experienced My 8-part video tutorials reveal how you can install a customer support system script in just less than an hour and start using it to keep in contact with your prospects and customers! Video #1 - What You'll Need cpanel video tutorials In this video I'll walk you through where to get the free script, and then install it manually on your server. These include uploading of the script files using an ftp client and creating the MySQL database that is needed for this script to work. Video Time: 12:27 min Video #2 - Preparation cpanel video tutorials In this video I'll walk you through the steps of uploading the script files using cPanel® File Manager, without the need to use a 3rd party ftp client. Video Time: 8:21 min Video #3 - The Admin Area cpanel video tutorials In this video I'll briefly explain on the general overview of the admin area. This will be the area where you will configure the settings of your script. Video Time : 10:37 min Video #4 - Email Settings cpanel video tutorials In this video I'll walk you through working with the email settings in the admin area. Video Time : 4:57 min Video #5 - Creating Departments cpanel video tutorials In this video I'll show you how to create the department, specify the number of staff and creating the help topics. Video Time : 10:24 min Video #6 - Knowledge Base cpanel video tutorials In this video I'll briefly explain on how to work with the knowledgebase section. Video Time : 4:15 min Video #7 - Branding cpanel video tutorials In this video I'll show you on how to change the logo on the header of the main page of the script. Video Time : 7:59 min Video #8 - Main Page Edit cpanel video tutorials In this video I'll show you on how to edit the main page of the support ticket system. This is where your prospects and customers will go to each time they want to open up a support ticket. Video Time : 4:17 min Now think about it. If you're not watching these videos, it may take you many hours or even weeks before you can finally have your support ticket script working properly on your server.
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