Refund Policy
Thanks for shopping at Goldie.store .
If you are not entirely satisfied with your purchase, we're here to help.
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After bad experience with some customers we made a few decisions:
1. If the order is under $25, do not expect the tracking information to be reliable. At that point, the tracking number only serves as proof that the package has been sent.
2. The deadline for any complaints about the product (including if it arrived or not) is 75 days after ordering. After that period, every order will be treated as completed. Any complaints after that point will not be considered.
3. In the case that the customer does not accept or pick up the package after the first attempt of delivery, we are not held responsible, and will not give any refunds or resend the package.
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You can receive a refund for your purchase of a phyical product within 75 days from the date of purchase.
Physical products must be returned within 75 days from the date of purchase for a refund of your purchase amount, minus a 15% restocking fee. IMPORTANT! Refunds for orders paid with Bitcoin will be made with a gift certificate or equivalent item. Shipping costs cannot be refunded. No refunds for TCD products unless item received is defective, and defects must be reported within 10 days of receipt.
To receive a refund on a return, please adhere to the following:
* All returns must be returned in a salable condition in order to receive a refund.
* Opened consumable products or damaged products cannot be refunded.
* TripleClicks and Goldie.store is not responsible for refunding the shipping costs to either originally send or to return products. The customer is responsible for all shipping costs.
* A 15% restocking fee applies to all returns. This fee is calculated on the cost of the product(s) only.
* All returns of phyical products must be received at Goldie.store at the address below on or before the 75-day, money-back guarantee expires.
Goldie.store
Neimarova 10/20
21000 Novi sad, SERBIA
Damaged Shipments: Although every effort is made to safely secure and ship all packages, sometimes merchandise can be damaged during the shipping process. Merchandise damaged during shipping should be reported to Goldie.store (E-mail:
[email protected])
Returns: Merchandise must be returned in saleable condition in order to receive credit. A 25% restocking fee will be applied to unauthorized returns. Product returns cannot be accepted after 75 days.
Refunds for Credit Card Purchases: If the product(s) were originally purchased with a credit card, a refund will be issued to the same credit card, less the 15% restocking fee and shipping and handling, within 30 days of the date of return.
Refunds for Check Purchases: If the product(s) were originally purchased with a bank draft or check, there will be a minimum of a 30-day waiting period before a refund check will be issued unless affiliate/customer provides a copy of the bank draft or check from his or her financial institution.
For SFI Affiliates: In the case of refunds or returns, any advancements from the SFI compensation plan, bonuses, or awards received by an SFI Affiliate as a result of these purchases will be reversed and the amount(s) deducted from any refund. SFI may also charge back to an affiliates' upline any commissions, rebates, bonuses, or awards received or paid on product(s) refunded or returned by the affiliate.
If you have any questions on how to return your item to us, contact us, at email:
[email protected]
