Refund Policy
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Refund Policy
Thanks for shopping at Goldie.store .
If you are not entirely satisfied with your purchase, we're here to help.
After bad experience with some customers we made a few decisions:
1. If the order is under $25, do not expect the tracking information to be reliable. At that point, the tracking number only serves as proof that the package has been sent.
2. The deadline for any complaints about the product (including if it arrived or not) is 2 months and 15 days after ordering. After that period, every order will be treated as completed. Any complaints after that point will not be considered.
3. In the case that the customer does not accept or pick up the package after the first attempt of delivery, we are not held responsible, and will not give any refunds or resend the package.
You have 7 days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us, at email:
[email protected]
Description
120 degrees large field of view, adopts Japanese imported PMMA lens, with 35mm focus showing a real view
Immersive sound and 3D vision are integrated, provides an excellent experience
40mm diaphragm adopts PET material, more powerful sound
Support one key answering phone calls and volume controlling
Suitable for people within 0 - 800 degrees myopia, and 0 - 400 degree hyperopia
Adjustable pupil fit for different users
Very good in heat dissipation
Lightweight design for long time comfort, reduces eye fatigue
Adjustable headband adds no burden to your head
Built-in stretchable earphones, with soft memory foam for noise canceling
Specifications:
Model: BOBOVR Z4
VR Glasses Type: VR Glasses
Compatible with: Smartphones
Material: ABS, Foam, PC
Color: White
Smartphone Compatibility: 4.0 - 6.0 inch
Package Include:
1 X Z4 3D VR Virtual Reality Glasses
1* User Manual
FAQ
1.If this bobovr original ?
We promise all of our product in our sotre is original and brand new!
2.What's bobovr z4 3d glasses ?
3D glasses is a kind of device help us enjoy 3D movie / game with our phone . bobovr is one of the best brand in china , the lenses and the structure is very good!
3.What kind of phone works with item ?
Works for all 4'-6' smartphone ,Width less than 82mm, length less than 160mm, thickness no more than 10mm .
4.How to use ?
Download the vr app (if you can't find vr app , please contact us ) to your phone , open the 3d video , then put your phone into the vr box , adjust the lenses , you can enjoy the 3D movie .
5.What's the FOV of BOBOVR Z4 ?
120 degrees FOV large field of view, adopts Japanese imported PMMA lens, with 35mm focus showing a real view , make you enjoy your private cinema .
6.It's headphone is stereo ?
Yes, Powerful & Stereo sound !
The Built-in stretchable 3.5mm jack earphones, with soft memory foam for noise canceling. Immersive sound and 3D vision are integrated, provides an excellent experience
40mm diaphragm adopts PET material .
7.What's the button on the bottom use for ?
The button in the bottom supports one key answering phone calls and volume controlling and supports next song operation .
8.Does it supports myopia ？
Yes , Suitable for people within 0 - 800 degrees myopia, and 0 - 400 degree hyperopia
Adjustable pupil fit for different users , it means that if you are myopia or hyperopia , you can use it without wearing glasses .
9.The remote controller can play games ?
The remote controller can play the normal android games and a few vr games , because most of vr game will use the Gyro of your phone to play . about the ios system , it is a closed system , any gamepad can not control the ios completely , we just can play/stop/vol+/vol- on ios system .
