Refund Policy
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When we recieve your order and payment we will ship your order within 3 business days and we will send you a message about how long the
delivery time will take. In that message we ask to contact us direct if you not recieve your package in the time period that we give to you.
The reason for that is we can track your order and give your information were your package is. Don't wait or forget , because after 90 days
is no data more available for tracking and no resend or refund posible.
Did your item arrive damaged, different or not working? If so you are protected and can make a claim, the procedure is outlined below.
1. Within 3 days of receiving the product contact us with a photo or video explaining the issue and whether you want a refund or replacement.
2. We will review the claim and contact you if we need more information.
3.If Approved, we will refund or resend the item, you may also be asked to return the product.
Will I need to send the item back ?
Only high value products need to be returned. High value is determined by our service team and is usually an item around $70 or more. If it is not high value then you do not need to return it and can keep the faulty product.
If we ask you to return the product we will discuss with you the most cost effective way to return ship it to us and give you full instructions including our address. You will receive your full/partial refund once we have received and checked the product
Where do i send returns?
All returns are to be sent back to our returns facility in China, even if you ordered from an overseas warehouse we only have one return facility in China.
Description
Product description
Material: natural cotton and linen
Embroidery circle material: plastic
Embroidery cloth color: as shown in the figure
Style: Available as shown on the details page
Size: 20cmX20cm
Product: The product is a semi-finished product and needs to be completed by yourself
Products include: embroidery hoop, pattern cloth, thread, needle
Product use: hanging pictures, handkerchiefs, art exhibits
Feature:
1. A full set of embroidery starter kit, including all the tools needed for embroidery
2. There are colorful patterns on the fabric, which is very helpful for beginners
3. After finishing, the pattern on the fabric can be washed off
4. The embroidery hoop has brass adjusting screws to keep the fabric tight
5. Good gifts for family and lovers
note:
If there is no style you need in the options, you can take a message with the picture to help you replace it with the one you need. (Only replace the styles that are on sale in the store)
Find more flower patterns on our website udonshopping.com